Privacy Policy

Effective date: 01/01/2024

Superhot respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal data:

  • Name, email, phone number, and shipping address

  • Payment and billing information (processed securely via third-party services)

  • Login credentials (if you create an account)

  • Order history and customer service interactions

  • Device information, IP address, browser type, and browsing behavior (via cookies and analytics tools)

2. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order, support requests, or promotions

  • Improve your shopping experience and website performance

  • Send marketing emails (with your consent)

  • Comply with legal obligations

3. Platform and Data Storage

Our website is powered by Shopify, a secure e-commerce platform based in the United States. When you use our site, your data is stored on Shopify’s servers, which are protected by advanced security measures.

Shopify stores your data in compliance with international privacy regulations, including GDPR, CCPA, and LGPD.

To learn more about how Shopify handles your data, you can visit:
🔗 Shopify Privacy Policy

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted partners such as payment processors and logistics providers (e.g., FedEx)

  • Marketing and email platforms (e.g., for newsletters and VIP lists)

  • Legal authorities if required by law

All partners are required to follow strict data protection standards.

5. Cookies and Tracking

We use cookies and similar technologies to improve site functionality, personalize your experience, and analyze site traffic.
You can control cookie settings via your browser.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to receive marketing

  • Request a copy of your data (data portability)

To make any requests, contact us at:
📧 privacy@superhotfit.com.br

7. Data Security

Your data is stored securely on Shopify servers and is protected by encryption, firewalls, and restricted access.

8. International Transfers

As we operate from Brazil and use Shopify (U.S.-based), your data may be transferred across borders. We follow applicable laws and use trusted platforms to ensure your data remains protected.

9. Children’s Privacy

Our site is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

10. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

11. Contact Us

Questions? Concerns about your privacy?

📧 privacy@superhot.com.br
📱 WhatsApp: +55 12 98217-2064
📍 Head Office: Taubaté, São Paulo, Brazil